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Immersive Gamebox facilitates the refund of standard tickets if the cancellation is processed a minimum of 48 hours prior to the scheduled booking. Utilizing the 'manage my booking' option, accessible through the confirmation email, guests can conveniently handle this process on their own. It should be noted, however, that for cancellations occurring within 48 hours of the booking or for those tickets bought during this period, neither refunds nor compensations are offered. Additionally, Immersive Gamebox does not extend refunds for no-shows.
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