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Hostage Tape, a US-based enterprise, ensures that all orders, fully trackable, are dispatched from its nationwide distribution centers. Shipments are processed from Monday to Friday, with no operations over the weekend. Complimentary standard delivery is provided for purchases exceeding $75, whereas regular shipping fees apply to orders up to $74. Expedited 2-day and 1-day delivery choices are also offered, exclusively on business days.
Hostage Tape offers a 30-day return policy from the date of delivery. Items must be in an unused, undamaged condition and in their original packaging. For initiating a return, contact help@hostagetape.com within the specified timeframe, including your order number, the item(s) for return, and the reason. If the return is not a result of the brand's mistake or a faulty product, the customer will need to cover the return shipping costs. It's important to note that initial shipping fees are not refundable. With the 30 Day Risk-Free trial, customers have the opportunity to test the product for 30 days, and if it does not meet expectations, they can simply return it.
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