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Hope And Ivy provides global shipping, allowing fashion enthusiasts across the globe to relish their exquisite creations. In the UK, deliveries are handled via Royal Mail's tracked 48 service, with a fee of 拢4.95 per order and an aim to deliver within 2 to 3 working days. For EU customers, the brand targets a 3 to 5-day delivery timeframe, whereas for other international destinations, the goal is to deliver within 5 to 7 days. Shipping fees are determined at checkout, ensuring transparency and clarity for all customers.
Hope And Ivy provides complimentary returns for customers in the UK, offering a complete reimbursement if the return is initiated within a 14-day window. International patrons are required to bear the cost of return shipping, and it is strongly advised that they utilize a tracked delivery service. For an item to qualify for a return, it must be returned with all tags intact, in its original condition and packaging, along with evidence of purchase. Should any items arrive missing or damaged, the brand requests that such issues be reported within 48 hours of receiving the order.
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