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Free shipping is provided by Hominter to the 48 contiguous US states, while Alaska, Hawaii, Puerto Rico, and the US Virgin Islands require an additional charge. Shipping to P.O. Boxes or Military APOs is not supported. Orders are generally dispatched on the same day or within 1-2 business days, as the brand's warehouses do not operate on weekends. Typically, delivery within the Contiguous U.S. takes 3-7 business days, whereas it can take 5-14 business days for Alaska, Hawaii, and Puerto Rico. For global shipping, an extra fee applies, with an estimated transit time of 7-10 days, though remote locations may experience longer delivery times, and this does not account for processing.
Hominter facilitates returns within a 30-day period from the date of receipt, provided that the items remain in good and resalable condition. A restocking fee, up to a maximum of 10%, may be applied; however, this can be exempted if a replacement product of equal or higher value is purchased. It should be noted that sample orders do not qualify for returns. In cases where items are sold in full box quantities, the entire box must be returned. The brand does not accept returns for items that have been painted, stained, glued, or otherwise worked upon. Defective material claims will not be accepted after 30 days. Should an item arrive damaged, customers are advised to contact Hominter to arrange for a refund or exchange. Customers bear the responsibility for return shipping costs if there is no specific reason for the return, and original shipping charges are non-refundable.
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