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Return Policy & Exchange Policy

Biogetica upholds its dedication to customers by providing a refund for any purchase made within 90 days. To initiate the refund process, customers are requested to send an email with the names of the returned products and the date they were shipped back. The maximum refund amount per customer is set at $249. Orders placed through affiliates will be refunded only before the affiliate commission is paid, typically within 30 days. For items dispatched from the Texas Lab, returns should be sent to Martha Ledbetter, Progressive Labs, 1701 Walnut Hill Lane, Irving, Texas, 75038-7962. Products shipped from the Pennsylvania Warehouse should be returned to PO BOX 97227, Pittsburgh, PA 15229. Finally, for products originating from the Indian Ayurvedic Center, the return address is Veena Killedar Industrial Premises Co-Op Society Ltd., Unit no. 308, 10/14 Pais Streets, Byculla (W), Mumbai 400011, India.