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For all returns to Hermosa Hair, it is essential that the items remain unworn, unwashed, uncut, and unaltered, without any marks from makeup, deodorant, or usage, and with all original gifts and packaging intact. Any defective items must be reported to the brand via email within 14 days of delivery; otherwise, no credit will be issued. In case an incorrect item is received, customers should contact Hermosa Hair within 14 days of receipt. Order or item cancellations can be made within 2 hours by reaching out to customer service through email. It is important to note that custom orders are neither refundable nor exchangeable. Generally, refunds are processed within 1-3 business days.
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One of today's top Hermosa Hair deals: $20 off your order when you spend over $139.