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Hemy provides a clear and simple exchange process for its clientele. In the event that an incorrect size or style of their waterproof socks has been purchased, initiating an exchange is as easy as reaching out to hello@hemyelevate.com, providing your order number and specifics. The next step involves sending back the merchandise to the designated location via a trackable delivery service. Upon receipt and examination of the returned goods, Hemy will proceed with the exchange.
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