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For customers seeking to request a refund for an unused ticket booked via the Heathrow Express website, the process is straightforward. Refunds for tickets purchased through the Heathrow Express App can be handled within the ‘My tickets’ section. In cases where the ticket has been partially used or was bought from a Ticket Vending Machine or Sales Adviser at Heathrow, it is requested that the contact form be utilized for processing.
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One of today's top Heathrow Express deals: 33% Off 3 or More Adult Tickets.