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Halara ensures that orders are processed and dispatched within 1-3 days following payment. Shortly after the shipment, a notification email will be sent. For any shipping inquiries, contact service@thehalara.com; responses are provided within 1-3 business days.
Halara provides a 30-day return policy starting from the delivery date. To begin the return, just email service@thehalara.com, informing Halara of the items you intend to return and the reasons. Ensure this step is completed before sending the items back; avoid returning them to the package address. Upon receiving your returned item(s), Halara will process the refund within 3-5 days.
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