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At checkout, growgokids determines shipping fees based on the package's weight, size, and destination. Within the USA, standard shipping involves a 1-2 day processing time, followed by 3-5 days for delivery. For expedited shipping, the turnaround is faster, with items arriving in 2-4 days after the same processing duration. Priority shipping, also processed within 1-2 days, ensures delivery in just 1-2 days.
growgokids provides a 30-day return policy, and for holiday shoppers, purchases made from December 1st to December 31st can be returned until January 31st of the following year, offering an extended return period. It is requested that customers bear the return shipping expenses, except when the item has manufacturing defects. Should parcels be lost or damaged, a comprehensive courier investigation will be conducted before refunds or replacements are issued. Cancellation requests are honored if they are submitted prior to the order being shipped.
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