Gregory Coupons & Promo Codes

Return Policy & Exchange Policy

Should the wine delivered prove to be defective, customers are encouraged to return it within a week for either a refund or an alternative product. Contact Gregory at (707)474-2149, providing the reason behind the return and indicating whether a refund, replacement, or exchange is desired. It is essential that the item be securely packed and sealed, and the return address from the invoice should be used. Returns must be sent pre-paid, as cash on delivery (COD) cannot be accepted. Shipping charges will be refunded by the brand if an incorrect or faulty item was dispatched. For replacements, Gregory will also take care of the shipping costs associated with the exchanged items.