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PillowDecor provides a flat rate shipping of $9.99 within the continental USA through FedEx Ground, usually taking 3-8 business days. Expedited delivery via FEDEX 2DAY is also available for customers requiring quicker service. Additionally, USPS can be requested. Orders from Canada are dispatched from the brand's Vancouver warehouse.
For any returns, it is requested that customers contact PillowDecor initially. To obtain a Returned Merchandise Authorization (RMA#), customers can send an email to returns@pillowdecor.com or make a call to 1-866-900-8488 during business hours, which are from 10am to 6pm PST, Monday through Friday. In the email, including the product codes and quantities will facilitate a seamless return process.
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