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Golf Apparel Shop typically guarantees that standard shipping orders are delivered within 5 to 10 business days from the order placement date. To qualify for expedited shipping, orders must be received and credit card authorized by 12 pm EST, Monday through Thursday, ensuring delivery in 2 to 3 business days. Free shipping is provided by the brand for U.S. online orders totaling $75 or more. For customers in Alaska and Hawaii, free expedited shipping is available for orders over $100, while Puerto Rico receives free standard shipping for orders exceeding $100. The standard shipping fee is set at $10.99, with a pickup point service costing $9.99. Expedited shipping is offered at $19.99, and overnight shipping is priced at $25. It should be noted that Golf Apparel Shop does not ship to P.O. Box addresses.
Golf Apparel Shop facilitates returns for merchandise that is unwashed, unworn, undamaged, or defective, provided the return is made within 30 days of the purchase. The refund is processed in the original form of payment. It is essential that all items are returned in their original packaging, complete with all accessories. Items marked as final sale are not eligible for return or exchange. For exchanges, customers are advised to return the original item(s) using a prepaid return label and then place a new order online. To avoid the return shipping fee, customers should contact support@g.golfapparelshop.com, providing both order numbers. A $6.00 fee is charged for the prepaid return label, which will be deducted from the refund amount. Refunds for purchases made via PayPal are credited back to the PayPal account. International refunds encompass duties, taxes, and tariffs but do not include shipping costs. Processing of the refund may take up to 3 weeks.
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