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Within an estimated 14 business days following receipt of payment, GLOSSYBOX endeavors to dispatch orders, though this timeframe may vary. An email containing a tracking number will be sent by the brand once the package is en route, enabling customers to monitor its progress. It's important to note that shipping delays or product back-orders might occur.
For returns to GLOSSYBOX, it is requested that the process be completed within 30 days of the box's dispatch. A refund will only be issued if all items are returned in their original, unused condition. In the event of missing or damaged products, customers are advised to contact GLOSSYBOX within 60 days from the receipt of the goods.
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