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A full refund is guaranteed by Glaze for all purchases made on its website. Orders in stock are dispatched within three business days following the payment, from Monday to Friday, excluding weekends and holidays. USPS handles US shipments, while Canadian orders are also processed via USPS but originate from the US. Evri 48 is used for UK deliveries from Glaze's UK warehouse. DPD is the carrier for EU and Australian orders, which are shipped from the UK. For equipment deliveries, a confirmed daytime contact number is necessary to arrange the delivery time.
Glaze offers a refund for items in their original condition within 14 days of purchase. Should the 14-day period elapse, customers are advised to contact Glaze Hardware Customer Service to explore the most suitable resolution. The brand permits returns up to 30 days from the date of purchase, on the condition that the product remains in the same state as when it was received and is in its original packaging. It is essential to retain the receipt.
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