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Geologie guarantees that domestic shipments typically reach their destinations within 2-7 business days. Orders are dispatched from the office within 1-2 business days of receipt. For international orders, Geologie utilizes Sendle, and customers can anticipate delivery in 10-27 business days in most areas. Should you prefer International Express shipping, please contact support@geologie.com.
[Geologie] is unable to process returns or provide refunds for any products once the order has been finalized. Should customers receive items that are defective, damaged, or incorrect, or if an order is not delivered despite confirmation, they are advised to contact help@geologie.com within 7 to 10 days of receiving the order. For individuals seeking to cancel their purchase, [Geologie] allows cancellations within 24 hours of the initial transaction for Geologie Cosmetics. In such instances, support@geologiecosmetics.com should be reached out to.
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