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Customers are encouraged by Clinisoothe to utilize the self-service customer support feature available on the brand's website for initiating a refund or an exchange. Following the confirmation of the refund or exchange, customers should send the new or gently used Clinisoothe+ product to the designated address. Upon receipt of the returned item, a refund or a replacement will be processed. It is important to remember that this returns policy applies exclusively to products bought directly from the website.
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