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LOULOU LOLLIPOP provides complimentary shipping for all US orders exceeding $75. A $7 shipping fee applies to orders below this threshold. When the total post-discount amount surpasses $65, USPS delivers these orders at no additional cost. The system calculates expedited shipping charges during checkout. Generally, deliveries within the continental US take 5-10 business days. LOULOU LOLLIPOP also caters to international customers through DHL, USPS First Class International (without tracking), and USPS Priority Mail International, excluding the EU. It's important to note that customers bear the responsibility for any duties or taxes on international shipments.
Returns for products bought on LOULOU LOLLIPOP's website are accepted within a 30-day period from the purchase date, provided that the items have not been worn, washed, or used, and they still possess their original tags and packaging. To ensure customer satisfaction, the brand strives to make every purchase a positive experience. However, it is important to note that sale items, as well as those acquired during sales or promotions, are final and cannot be returned or exchanged. Furthermore, all international orders are considered final sale and do not qualify for return or exchange. In the event of receiving a faulty or defective item, LOULOU LOLLIPOP provides a 3-month warranty from the date of purchase to guarantee customer contentment.
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