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Gate 1 Travel requires that all service-related concerns be submitted in writing within 30 days following the return date. For refund requests pertaining to undelivered services, payment receipts and relevant local documentation must be provided. Please note that refunds are not issued for any unused portions of package tours, including but not limited to: missed transfers, meals, sightseeing tours, optional excursions, entrance fees, or accommodations.
electronic check (e-check), personal check, wire transfer, major credit cards, debit cards, certified check, money order
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