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Free shipping is provided by Fresh Roasted Coffee for orders exceeding $50 within the US. However, additional charges are applicable for deliveries to Puerto Rico, Hawaii, Guam, Alaska, and the Marshall Islands. The brand exclusively serves the US, encompassing areas such as NYC and the Virgin Islands. Orders are processed, packaged, and dispatched by Fresh Roasted Coffee within 1-3 business days. Typically, standard delivery takes 5-7 business days, but expedited options are also offered for quicker receipt.
Customers are encouraged to contact Fresh Roasted Coffee via email within a 14-day period for any return inquiries. In the message, it is essential to provide your name, order ID, the specific item you wish to return or exchange, and the reason behind the request. The review process by the brand typically takes between one to three business days. Upon approval of the return, detailed instructions will be provided by Fresh Roasted Coffee. Please be aware that roasted green coffee is not eligible for returns.
Debit and Credit cards (for Shop Pay installments)
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