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Within 2鈥? business days, all orders at Fresh Hoods are processed. The brand guarantees that each order is dispatched and shipped promptly, usually within 5鈥?2 days of placement. For purchases exceeding $70, global shipping is complimentary. It's important to note that deliveries do not take place on weekends or holidays.
A 14-day return policy is provided by Fresh Hoods upon the receipt of your order. In case any items arrive damaged, it is requested that you contact the brand within seven days from the delivery date. Although customers are responsible for the cost of return shipping and no label is supplied, Fresh Hoods aims to streamline the process. To start a return, complete the return form with your order details and the reason, and include a picture of the item. Upon receiving the returned product, an email confirmation will be dispatched, and typically, refunds are issued within 3 to 10 business days.
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