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Frances Valentine does not currently provide international shipping. Standard orders are delivered within 5-8 business days. Expedited orders placed prior to 12 PM EST are shipped the same day for delivery in one to two business days. For customers in Alaska or Hawaii, only standard shipping is available, with deliveries arriving within the stated timeframe. Orders placed over the weekend or after 12 PM EST will commence processing on the following business day.
Frances Valentine ensures that returns and exchanges are facilitated within 30 days of purchase, with no cost for in-store returns or exchanges. For customers who opt to return items through a box and ship service, a fee of $14 applies. Alternatively, Happy Returns drop-off is available for a lower fee of $6, but this option is limited to products with a price tag of $500 or less. To expedite the refund process, customers can utilize the shipping label provided by the brand or the Happy Returns QR code. It is essential that all returned merchandise remains unworn, unwashed, and unaltered, with all tags still attached and in its original packaging. Shoes must also be returned with the original shoe box, which should be in pristine condition. Items bought from other retailers cannot be returned to francesvalentine.com.
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One of today's top Frances Valentine deals: Limited offer! Extra 17% Off Sitewide.