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Shipping from the United States, FOXERS utilizes UPS and USPS for deliveries. Orders are processed by the brand from Monday to Friday, with the exception of US holidays. When placed before 3pm Eastern US time, orders are dispatched on the same day. Both standard and expedited shipping options, such as 2-Day or Overnight, are available. In some instances, larger packages might need to be collected from the local carrier's facility.
FOXERS permits returns up to 30 days from the date of receipt. It is crucial that undergarments remain in their original, unopened, and unworn condition, complete with all tags and packaging. Refunds are credited back to the initial payment method. Return shipping costs are the customer's responsibility, except in cases where the return results from an error by FOXERS. For exchanges, standard shipping fees will apply. The brand requests a maximum of 10 business days to handle the return and process the refund.
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