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Formovie ensures prompt shipment to numerous key areas across the continental U.S. from a nearby facility. Upon verification of payment, processing occurs within 1-3 business days. Delivery typically spans 2-5 business days, varying by location. Free shipping might be offered for addresses within the continental U.S., based on specific conditions. Shipping fees, if applicable, are transparently shown at checkout.
Formovie ensures a hassle-free return experience for its customers. By simply providing the order number and serial number to support@formovie.com, the process is initiated. Should quality issues surface within 14 days of receiving the product, the brand will cover the shipping costs, as long as the items are returned in their original condition and packaging, complete with all included gifts. Any missing accessories or components will be deducted from the refund at their retail value. A valid receipt or proof of purchase is required to finalize the return. In the event that a product arrives damaged or defective, customers are encouraged to contact Customer Services within 24 hours of delivery, along with photographic evidence. If a buyer does not assist with customs clearance or refuses the shipment, leading to the package being returned, the buyer is responsible for any additional charges, including return shipping fees.
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