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Return Policy & Exchange Policy

A 30-day return policy is provided by BetterMe, guaranteeing that customers have the opportunity to return merchandise provided it remains in pristine condition and still bears the original product tags. When it comes to undergarments, it is crucial that such articles are neither washed nor worn and must be unopened in their initial packaging, thus preserving their original state. Once a return request is received, a confirmation email is dispatched by the brand. The refund is then processed within a span of five business days. It should be highlighted that exchanges or price-matching services are not offered.