FlannelGo Coupons & Promo Codes

Return Policy & Exchange Policy

For a return to be accepted, the merchandise must remain in its initial state, without any signs of wear, alterations, or washing, and with all tags still attached. It is requested by FlannelGo that any returns or refund inquiries be submitted no later than 30 days post-receipt of the goods. Should there be concerns regarding the quality, customers are urged to inform the brand within the same 30-day timeframe and furnish photographic evidence; under such circumstances, FlannelGo will assume responsibility for the return shipping costs. However, if the return is not related to a quality issue, the associated shipping expenses fall upon the customer. Upon receipt of the returned product, the processing of refunds typically takes up to 7 days. To obtain the necessary return address, one may contact support@flannelgo.com via email.