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Lalo proudly serves customers in the U.S. and Canada, providing complimentary shipping for purchases exceeding $100 in the Continental US, except for EllaOla items. Delivery is guaranteed within 3-7 business days.
Free returns or exchanges are provided by Lalo within a 45-day period following the date of purchase. This policy enables customers to receive store credit, opt for a different item, or get a refund via their original payment method. Notably, for items bought as holiday gifts between November 15 and December 31, the brand extends the return window to 60 days. Initiating a return or an exchange is straightforward; customers need only send an email to returns@lalo.com.
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