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FirstCry makes certain that all items sent back are in their original packaging. Before any replacements or exchanges are processed, the brand conducts quality checks. It is crucial to understand that some products, such as baby food and maternity wear, cannot be returned. If a customer declines an order for replacement or exchange, a fixed shipping fee may apply. Upon receiving the product and confirming it meets the quality standards, FirstCry begins the refund process. For replacements or exchanges, no refund is issued; rather, the new item is dispatched once the original one is returned.
Creditdebit cards, net banking, wallets, UPI, cash on delivery (COD) in select areas
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