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Exuviance guarantees that in-stock merchandise orders placed from Monday to Friday are generally processed within 48 hours. To ensure same-day processing for UPS 3 Day, UPS 2nd Day Air, and UPS Next Day Air, orders must be submitted by 12 PM ET. Orders received on weekends are typically processed by the end of business on Monday. Any order placed after 12 PM ET on Friday or on a holiday will be processed the next business day. Transportation partners do not handle orders over the weekend; thus, orders placed after the cutoff time on Friday will be managed on Monday.
A 30-day money back guarantee is proudly provided by Exuviance for all products bought from their online store. In case of any discontent, customers are advised to contact the brand's customer service department to start the return process. Detailed instructions and a return form will be supplied by the supportive team at Exuviance. For a seamless experience, it is crucial that the goods are sent back in their initial packaging and in an almost new state. It should be highlighted that shipping fees are not refundable, and the cost of returning the items is not covered by Exuviance. Upon receipt of the returned goods at the warehouse, the refund will be issued to the original payment method within ten business days.
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