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Express Water guarantees dispatch of orders within 48 hours through FedEx, UPS, or US Mail. Expedited shipping is an option for customers requiring faster delivery; orders placed before 12:00 pm PST, upon verification and approval, will be shipped the same day. For international shipping inquiries, customers are advised to reach out to the brand's customer service. It is crucial to avoid using P.O. Boxes for FedEx deliveries.
A 30-day return policy is provided by Express Water for orders that are defective or not up to the customer's expectations. To initiate a return, clients should contact the brand's customer support team to acquire an RMA number. Any returns made after this period will be managed in accordance with the warranty conditions.
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