Valentine's Day Deals
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Koh Gen Do provides complimentary First Class Shipping via USPS for purchases totaling $150 or more. Shipments are typically dispatched within three business days when using standard USPS. Expedited orders, placed before 10 a.m. Pacific Time on weekdays, are promptly processed and sent according to the chosen method. Orders arriving after 10 a.m. Pacific Time are managed as if received the next business day. Generally, deliveries to the continental U.S., not including Alaska and Hawaii, take 8-14 business days from the dispatch date.
Koh Gen Do assumes complete accountability for return shipping expenses when a return is necessitated by their mistake, such as an incorrect or faulty item. In the event that a package is received in a damaged condition, it is recommended that customers promptly inform Koh Gen Do by dialing 1-877-754-3872. Exchanges for a different shade of the same product type are accepted by the brand, provided that the request is submitted within 30 days from the original purchase date. It should be noted that the customer will bear the shipping costs for both returning and reshipping the exchanged item.
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Fontana, CA 92337-7618
(888) 676-6299
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