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EntirelyPets accepts payments through Visa, Mastercard, Discover, American Express, JCB, and CheckMoney Order. For those choosing to pay by check or money order, it is essential that these are made out to the brand and posted prior to the dispatch.
Returns are accepted by EntirelyPets for unopened items within a 30-day period from the initial purchase date. Should a newly packaged, unopened product be returned, a refund will be issued, minus the shipping charge, once the items are received. A restocking fee, which can reach up to 20%, may be applied based on the specific item. Prior to returning any product, it is necessary to contact EntirelyPets at 800-889-8967 to secure return authorization; customers should have their EntirelyPets Order number available when they call. It is crucial to understand that the FDA prohibits the return of food or drug products, including those intended for oral consumption, to the United States from Canada. Any packages that are refused or returned will be destroyed by customs.
Visa, Mastercard, Discover, American Express, JCB, CheckMoney Order
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