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Linzi partners with Evri, Royal Mail, and DHL to ship packages, covering more than 100 destinations globally. For orders exceeding £50, complimentary standard delivery is provided by the brand, ensuring a seamless shopping experience for customers.
A 28-day return policy is provided by Linzi for online purchases, effective from the date of delivery. It is essential that items remain unworn and in their initial packaging. Customers in the UK have the option to process returns via returns.linzi.com. The brand's returns portal facilitates size exchanges, a service exclusively available to UK-based shoppers. For those who have made in-store acquisitions, presenting proof of purchase allows for an in-store credit note or exchange. It should be noted that final outlet items do not qualify for refunds or exchanges. International patrons are advised to get in touch with Linzi to organize a return; shipping costs will be subtracted from the refund. Online orders can also be returned to any Linzi store within 28 days for an exchange, or dispatched to the Head Office for a refund.
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