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Discount Electronics strives to dispatch all online orders submitted prior to 1:00 PM CST (Monday–Friday) on the same business day. Orders placed post-1:00 PM, over the weekend, or on holidays are guaranteed to be sent out by the company on the following business day.
At Discount Electronics, returns are accepted within 30 days from the delivery date for any purchase that does not meet your expectations. For initiating a return, customers can contact the support team by sending an email to support@discounteletronics.com or via WhatsApp at +1(570)886-0467 or +1(262)301-0090. It is essential that the item being returned is in its original condition, unopened, and free from any damage, along with all the accessories and documents it came with. In the case of faulty or damaged goods, replacements or refunds are available. Upon receipt of the returned merchandise, processing of refunds typically takes 2-3 business days, and they will be credited back using the same payment method as the initial transaction. Shipping fees are generally non-reimbursable, except when the product arrives defective or was dispatched incorrectly. Items that have been customized, are second-hand, show signs of wear, or lack their complete packaging and components are not eligible for returns.
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