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For those who decide against keeping their jewelry, Diamond Nexus provides the flexibility to return the item within 30 days for an exchange, store credit, or a refund. Upon approval of the return, a shipping label and packing slip will be provided by the brand to customers in the US. It is essential that the return is postmarked within 30 days of the order's receipt. All returned items must be unworn, in new condition, and include all original packaging and documentation. In case any items are missing, a minimum fee of $25 will be applied.
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