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Detailk2 offers the flexibility to cancel orders up to 24 hours prior to the anticipated shipping date. Should cancellations occur post-shipping, they will incur the original shipping expenses and a restocking fee of 20%. In the event that an order arrives incomplete, customers can contact Detailk2 directly via phone or email. The brand will provide the missing components at no additional cost, eliminating the need for a full product return. For any modifications to the delivery address, Detailk2 requires that these be communicated over the phone at least 48 hours before the desired shipping date. If a Detailk2 product was bought from a retailer or dealer, the returns process should be initiated with the retailer to guarantee a refund.
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