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Fox Creek Leather provides complimentary standard delivery across the United States, encompassing Hawaii, Alaska, and Puerto Rico. This offer, however, excludes clearance merchandise. Customers are requested to bear the expenses for returns and exchanges. In the event of a refund, the initial shipping fee will be subtracted, even if the order was eligible for free shipping.
Fox Creek Leather guarantees a seamless and amiable returns and exchanges experience. When returning or exchanging products, it is requested that they be sent back within 30 days of receipt, ensuring the items are in their original, new condition. Customers are advised to examine the goods within one week of delivery for any flaws and to promptly contact the brand if issues arise. In cases where the fit is unsuitable or dissatisfaction occurs, reaching out to Fox Creek Leather without delay is recommended. Refunds for items in new condition will be processed within one business day, excluding the initial shipping fees. It is important to note that custom-made or modified items, along with socks and thermal undergarments, are not eligible for refunds or exchanges.
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