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Defender provides complimentary ground delivery for all purchases exceeding $199, and standard ground shipping at no cost to the 48 contiguous United States with a minimum spend of $50. For Defender Outdoors, orders over $150.00 qualify for free standard shipping and handling. Shipping fees are determined during the checkout process, where expedited options can also be selected. The brand delivers within the US, encompassing US Territories and APOFPODPO addresses, but does not ship internationally. Orders from Defender Outdoors generally dispatch Tuesday through Saturday, 9 AM to 5 PM CST, offering both standard and expedited delivery choices.
Returns for items bought on defendercameras.com are accepted by Defender. Customers wishing to return a product can submit their request via the contact form, including their order number, full name, and contact details. It is crucial that all return applications are made no later than 30 days after the purchase date, with the merchandise being sent back within a fortnight of initiating the return. Upon returning, it's essential that all original accessories and packaging accompany the item. The brand does not reimburse the initial shipping fees, and the expenses for return shipping are to be covered by the customer.
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