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Deborah Lippmann exclusively delivers to the continental USA, utilizing ground transportation for all items. A shipping charge of $8.50 is levied on orders not exceeding $34.99, whereas those valued at $35 or higher are shipped free of cost. Free delivery is extended to all purchases made with a registered account. Orders are generally processed and dispatched by the brand within 1-3 working days, following which, customers receive their tracking details via email.
Deborah Lippmann ensures a 30-day return policy for items with manufacturing defects. For initiating a return, it is necessary for customers to reach out to the brand within 30 days from the date of purchase to acquire a Return Authorization Number. The Customer Care team will provide a complimentary return shipping label, and returns will not be accepted without this number. All returns must be completed within 30 days of the original purchase. Upon receipt and approval of the return, a refund or exchange will be processed. It should be noted that the initial shipping fees are only eligible for a refund if the return was a result of an error by Deborah Lippmann.
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