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Darn Good Yarn generally handles orders destined for US locations within one to two business days, contingent upon stock. International shipments are typically received by customers within ten business days post-order. For US purchases exceeding $400, an indirect signature is necessary. Free shipping within the US is provided by the brand for orders surpassing $99, with certain exceptions.
Returns for a refund or exchange are accepted by Darn Good Yarn within 60 days from the date of purchase, on the condition that the products remain in their original, unused state. To ensure a smooth process and to prevent a 25% restocking charge, it is requested that all returns be accompanied by a Return Merchandise Authorization (RMA) number. It is important to highlight that subscription goods and closeout items are non-returnable. A $5 shipping fee will be applied by the brand for the new item when two or more items are being exchanged.
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