Valentine's Day Deals
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Orders from Luxy Lemon are dispatched from the US, Monday to Friday, excluding public holidays. Complimentary shipping is available for purchases exceeding $75. Within the United States, USPS Standard Shipping, costing $6.95, delivers in 4-7 business days. For Canadian customers, a similar timeframe applies with Canada Post, at a rate of $10.95. In Australia, DHL Express or Local Express Courier ensures delivery within 7-14 business days for $4.95. International shipments to certain areas may take up to 3-5 weeks. To modify your shipping address, promptly contact contact@luxylemon.com; however, once processing begins, alterations cannot be assured.
Luxy Lemon facilitates returns for unutilized items within a 48-hour window post-delivery. To begin the return process, customers may contact the brand via email at contact@luxylemon.com or by utilizing the contact form available on their website. It is essential that the products remain unopened and in their original packaging. The responsibility for return shipping expenses lies with the customer, and the initial shipping fees are not refundable. Products labeled as final sale, including those acquired through special promotions such as 50% off or buy one get one, do not qualify for return or refund. For items that meet the return criteria, exchanges are permitted, and the replacement items will be dispatched without any additional shipping charges.
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676 N. Michigan Ave, Ste 3620, Chicago, IL 60611
312-751-1773
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