Crocs Coupons & Promo Codes

Return Policy & Exchange Policy

Crocs acknowledges that on occasion, products that have not been worn or washed may require returning. For this reason, the company permits returns up to 30 days from the date of purchase. Upon receiving a return, Crocs guarantees that customers will be refunded for the item's price and any related sales tax, with the amount being credited back to the original payment method. It is important to note, however, that shipping fees from the initial order are non-refundable, regardless of whether the return is processed in-store or online. The brand aims for swift processing of returns, usually completing the process within 10-14 business days following receipt.