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ALLPOWERS provides a 30-day window for returns, allowing customers to request a return within 30 days of receiving their order. For a product to qualify for this service, it must be in the same condition as when it was received, with no signs of use or wear, all tags attached, and in its original packaging. Specific items, including but not limited to, perishable goods, customized products, personal care items, hazardous materials, flammable liquids, or gases, are exempt from this policy. Additionally, sale items and gift cards cannot be returned. To start the return process, customers are advised to reach out to service@allpowers.com. Any item returned without prior approval will not be processed. In cases where the return is initiated due to the customer's own reasons, the shipping costs fall on the customer. Conversely, if the return arises from damage or an error on the part of the brand, ALLPOWERS covers the shipping expenses.
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