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Orders for US customers are dispatched from Conscious Step's Pittston, PA, warehouse. For clients in Australia and New Zealand, items are shipped from the brand's Sydney location. Other international orders are sent from the closest warehouse. Within 1-4 business days, the brand processes orders. US shipping generally takes 3-5 business days, with east coast deliveries arriving in approximately 3 days, and west coast orders taking up to 5 days. Shipping to Hawaii and Alaska requires 7-10 days. Free shipping in the US is provided for purchases exceeding $75.
Returns and exchanges are accepted by Conscious Step for all unworn items returned in original packaging within 30 days of purchase. For US customers, the brand provides complimentary return shipping; however, international shoppers, including those in Canada, are responsible for return postage. It should be noted that subscription-based orders and digital gift cards cannot be returned or exchanged. For purchases made during November and December, the return window is extended through the entire month of January, offering added flexibility. All returns must include original packaging and remain in new condition to qualify.
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