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Once payment is confirmed, Breo Box ensures that orders are processed within 1-3 business days. Orders are not handled, shipped, or delivered on weekends or public holidays, with a few exceptions. The brand provides complimentary shipping for all Subscription Box orders in the contiguous US and for Lifestyle Shop orders exceeding $49. For customers in HI, AK, and other non-continental US territories, a $30 shipping fee applies to subscriptions, while Lifestyle Shop orders under $49 incur a $25 shipping cost; those over $49 ship at no charge. Currently, Breo Box accepts orders from the USA only.
Breo Box maintains a no-returns policy, with all transactions being final. This guideline is applicable to both subscription services, including those gifted, and merchandise from the store. In cases where an item is found to be faulty, damaged, misplaced, missing, or wrongly delivered, it is requested that notification be made to the brand within 14 days post-delivery. For such matters, customers are encouraged to get in touch with support by sending an email to support@breobox.com or utilizing the Contact Us section available on the official website.
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