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Momotaro Apotheca provides restricted international delivery to Canada, the EU, and the UK. Complimentary shipping applies exclusively to US purchases. Items, dispatched from US-based warehouses, are processed within one business day upon receipt of payment. Typically, orders reach customers in approximately three business days post-processing, with tracking details supplied by the brand. Shipping takes place from Monday to Thursday. Custom merchandise, fulfilled by an external print house, may require additional time for production and delivery.
For unopened and unused items, Momotaro Apotheca provides refunds, excluding shipping fees, within a 30-day period following the purchase. It is recommended that customers contact support@momotaroapotheca.com prior to returning any products. Return shipping expenses are the responsibility of the customer. Furthermore, the brand ensures a 30-day satisfaction guarantee commencing from the initial date of purchase.
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