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Citymouseny provides complimentary shipping for U.S. orders exceeding $100, with no need for a code. Return shipping expenses are the responsibility of the buyer. Exchanges are not available for international purchases, and customers must cover return shipping fees.
Citymouseny requests that customers notify the brand via email at support@citymouseny.com when starting a return process. It is expected that the items, with all tags and original packaging intact, will be marked as in transit by the shipper within 7 days of this notification. A 10% restocking fee will apply if an item is returned without its original packaging. Damaged or used merchandise cannot be returned. If any imperfections or missing items are discovered upon initial receipt, customers are encouraged to contact support@citymouseny.com with photos within 7 days of delivery for an exchange or replacement. Sale items are final and not eligible for return. For a refund, the item must be unused, unopened, and in its original condition, with all pieces included. The customer is responsible for return shipping unless otherwise communicated.
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One of today's top citymouseny deals: Free Shipping on US Orders over $100.
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