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Christy Dawn guarantees that most packages are dispatched through FedEx, with certain items from the Offerings Collection being sent via USPS. For orders exceeding $500 USD before tax, the brand offers complimentary standard shipping. A non-refundable flat rate of $12 USD applies to domestic orders below $500 USD. Generally, shipments are processed within 3-5 business days. Expedited delivery is also an option for those requiring faster service; orders placed prior to 10am will be shipped on the same day, while those after 10am will be dispatched the following business day. Domestic FedEx deliveries do not include PO boxes, but some products are shipped via USPS.
Within 14 business days of receiving returns, Christy Dawn ensures they are processed. Pre-approval from Customer Love is necessary for all footwear returns and exchanges, and any shoes with worn or marked soles will not be accepted. Due to duties and taxes, international orders cannot be exchanged. The brand offers a 14-day return window for each item. In the case of a consignment item being returned, it will be relisted and continue its consignment period. The payout will be made after the item sells, provided that it is not returned a second time.
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