Christopher & Banks Coupons & Promo Codes

Return Policy & Exchange Policy

Christopher & Banks embraces returns and exchanges for merchandise acquired either through their online platform or physical stores, as long as the goods are in pristine condition and brought back within a 40-day window from the date of acquisition. Should a customer present a purchase receipt and return the item within 30 days, the original payment method will be credited with the amount paid. For items returned with a gift receipt between 31 and 40 days post-purchase, customers receive a store credit equivalent to the purchase price. If a flawed or damaged product is encountered, it's recommended that clients promptly contact Customer Service at 1-800-890-9601. While refunds to credit cards are processed immediately, visibility of the refund on one's statement might require up to two billing cycles.