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Christian book proudly provides a 60-day return policy for all new and unopened merchandise. This allows customers to either exchange the product or obtain a refund of the item's cost, though shipping fees are non-refundable. To facilitate a seamless experience, it is essential that returned items remain in an unused, unmarked, and resalable state. For media products such as DVDs, CDs, and computer software, refunds are only available if the packaging has not been opened. Should these items be opened, they may still be exchanged for an identical replacement. Personalized goods, however, are not eligible for return or exchange, except in cases where there is a flaw in the personalization or the item itself.
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Christian Book provides complimentary shipping for every purchase, ensuring that customers receive their items at no additional cost, regardless of the order's size or value. This policy is an excellent opportunity to economize while acquiring faith-based materials, as it extends to all products in their inventory. The advantage becomes evident during the checkout process, with shipping fees being automatically waived.